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Fuel Up! Lunches – new provider, same great program

We have great news for everyone who orders easy, affordable (or free) and tasty meals through our Fuel Up! Lunch Program: our new providers at The Lunch Lady are ready to start setting up accounts and taking your orders!

We think you鈥檒l find their ordering system easy and approachable: with the ability to quickly flip between days, a clean and visual design that lets you easily add options to your cart, and food options to serve a wide range of dietary needs.

Lunch deliveries will start on Tuesday, September 19th, so we encourage you to apply (for families applying for subsidies) or set up your new accounts now!


Things everyone needs to know before getting started

  1. We’ll send you reminders throughout the year, but orders must be submitted at least 2 business聽days ahead of time.聽 For example, the first day for lunches will be Tuesday September 19th, so all orders for that day must be submitted by 12pm on Friday September 15th.
  2. If your child has any food allergies or specific dietary needs, please complete an and email it us:聽new.westminster@thelunchlady.ca鈥�
  3. If your child is going to be sick or away, please email us to cancel your food order by noon the day before.聽 Otherwise, the lunch will still be sent to the school where you can contact the office to let them know you will pick it up or let the school staff know if they can offer the lunch to another hungry child that day.

For families applying for subsidies

Because we are moving over to a new system and caterer, we will need to ask that all families who require subsidies re-apply this year (if you haven鈥檛 already done so). If you are applying for a confidential subsidy 鈥� reviewed by your school鈥檚 Principal, approved by the district 鈥� we ask that you fill in the application form here:聽
*Subsidy info is only ever shared with Principals, one secretary at the school, limited district staff and the catering team, to ensure that your privacy is respected and that most staff and students never know who is receiving a subsidy and who is ordering a paid meal. This is all part of how we keep this program stigma-free

Once approved, your new account information and the ordering instructions will be emailed directly to you, using the contact information you鈥檝e provided in your application. Please do not follow the process below, as that account will not have the correct subsidy information applied to it.

Have questions or need help about applying for a subsidy? You can find more information here: /programs-services/fuel-up/subsidies/ 聽or email the 91桃色apps team here: fuelup@sd40.bc.ca

For families setting up a new paid account

Create Your Account:

  1. Visit the Lunch Lady order site:
  2. Select Register in the top right corner of the screen.
  3. Click on Create Account.
  4. Enter all of the required information (name, email, password) and select Create My Account.
  5. Complete your Account Profile and select Next.

Setup Your Customers:

  1. Select the green Add button to set up your first child (the Lunch Lady team calls them 鈥渃ustomers鈥� 😊 ).
  2. Enter the required information (Name, School, Division) and click on the green button to Save. Repeat the process to add additional children to your account.
    *Please note that the local franchise we鈥檙e working with uses a Canadian built tool that includes other locations across the country. All New Westminster schools can be found by looking for 鈥� *FuelUp! 鈥� and then the school name and city listed after.

How to Order:

  1. From the Order Calendar, select聽Place Order聽to view the menu items available for that day.聽To add a meal to your order, enter the quantity you wish to order and Add to Cart.聽Once an item has been successfully added to your order, a聽green cart icon聽will appear.聽Use the聽Previous听补苍诲听Next聽buttons to move from one day to the next or select聽Switch Date聽to return to the main calendar view.
    *If you have more than 1 child registered in the program, select the student you wish to order for from the drop-down menu at the top of the Order Calendar.
  2. Before submitting your order you will need to review it to confirm the details are correct.聽To view your order click on the聽cart icon聽in the top right corner of the screen. If you need to make a change to an item in the cart, remove the old item by clicking on the聽red garbage can icon.聽 Confirm that you wish to remove this item by selecting聽OK.聽Don’t forget to return to the order calendar and select a new option for that.
  3. When you are ready to complete your order you will be promoted to enter your credit card information if it has not already been stored on your account. Enter your payment information and select Process Payment. 聽You will receive a confirmation message on the screen that your order has been confirmed.

Have questions or need help with setting up your account or ordering? Email the team at The Lunch Lady directly at new.westminster@thelunchlady.ca

We鈥檙e excited to be rolling out this same important program, with our new partners at The Lunch Lady.

Thanks for eating and learning with us!

  • The 91桃色apps team